Case Study 2

Client Industry:  IT Managed Services Provider (MSP).

Assignment:  Technical authority responsible for the production of the low level design documentation, coordinating with MSP technical leads, end client and third party resources.

Term:  10 days consultancy assignment.

Summary of services:  The overall objective of the IT project was to migrate existing IT services, for an organisation involved with the management and development of property, to a private cloud hosting service (provided by the MSP). The main aim of which was to reduce cost of ownership and improve efficiencies of service delivery.

The work was performed through a mixture of on-site consultancy days and off-site working at Nubo premises. The on-site work involved attending workshops, facilitating the workshop to gather sufficient technical details to complete the low level technical design. These details were then used to create the technical design documentation, which was performed off-site at Nubo premises. The completed technical documentation was then reviewed by the MSP. After authorisation to proceed the technical design was presented back to the end client and 3rd party resources where client approval was sought.

Following the successful sign-off and approval of the technical design a Project Initiation Document (PID) and a first detailed project plan was produced and subsequently handed over to the MSP team for delivery of the technical solution and ongoing services.

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